Frequently Asked Questions
Everything you need to know about shopping with us.
How long does shipping take within Australia?
We offer Express Shipping via Australia Post, which typically arrives within 1-2 business days for metro areas and 3-5 business days for regional locations.
What is your return policy?
We accept returns for store credit within 30 days of purchase, provided items are in their original condition with all tags attached and hygiene seals intact.
Do you offer international shipping?
Yes, we ship worldwide! Delivery times vary by location, but most international express orders arrive within 5-10 business days.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay, Klarna, and Zip Pay.
How do I know what size to order?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific measurements.
Can I change or cancel my order after it's placed?
Our warehouse processes orders quickly, so we cannot guarantee changes. Please contact our customer service team immediately if you need to update your shipping address.